24/7 Domestic Violence and Sexual Assault Crisis Hotline: 423.755.2700

Homemakers Program

Partnership’s Homemaker Services assist elderly and disabled persons with the tasks of daily living to allow them to continue living independently in the comfort of their own home. Case managers meet with the prospective client and assess their needs. The case manager then develops a care plan and then assigns a homemaker who provides the services needed. The services include but, are not limited to: housekeeping, grocery shopping, and non-medical personal assistance. Each client must meet Adult Protective Services guidelines for assistance. Clients receive one-on-one attention to provide quality care and assistance.

Who is eligible for Homemaker Services and how much does it cost?

Vulnerable or at-risk adults and elders who have been identified as needing assistance with activities of daily living by an Adult Protective Services Case Manager. There is NO cost for these services.

What happens after a referral is made?

After a referral is made, a Partnership case manager visits each prospective client to develop a plan for care. The case manager talks with the client to determine his/her needs, assesses the home and tasks, and develops a plan for care.

How often does staff evaluate a client’s need for your service?

Cases are continually evaluated throughout a Homemaker’s involvement. The client also participates in evaluating the plan of care with the case manager.

How are homemakers selected?

Each homemaker receives a minimum of forty hours of on-the-job training. In addition, each homemaker receives twenty-five hours of continuing education training.

Are there limits to the services a homemaker provides?

Yes, homemakers do not provide assistance with seasonal housework, heavy lifting, home health care, or non-essential shopping. Homemakers are not available on weekends or holidays.